QR Think ("we", "our", or "us"), a product of DESTEC Solutions, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our web application, QR code catalogs, and associated services.
1. Information We Collect
We collect information you provide directly, such as when you create an account, set up your business profile, or contact us. This includes your name, email address, business name, and billing information.
When customers interact with your catalog via QR code, we collect anonymized usage data including device type, pages viewed, items browsed, and orders placed. We do not collect personally identifiable information from end customers unless they voluntarily provide it.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and administrative messages
- Provide customer support
- Generate analytics and usage reports for your dashboard
- Detect, investigate, and prevent fraudulent or unauthorized activities
3. Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- With your consent
- To service providers who assist in operating our platform (hosting, payment processing, analytics)
- To comply with legal obligations
- To protect our rights and prevent fraud
- In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encryption at rest, and secure authentication via Firebase Authentication. Payment information is processed through Authorize.Net and is never stored on our servers.
5. Data Retention
We retain your account information for as long as your account is active. Analytics data is retained for 24 months. You may request deletion of your data at any time by contacting us. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.
6. Cookies and Tracking
We use essential cookies to maintain session state and preferences. Our analytics services may use local storage to track anonymous usage patterns. We do not use third-party advertising cookies. End customers scanning QR codes are not tracked across different businesses.
7. International Data Transfers
Our services are hosted on Google Cloud Platform infrastructure. Data may be processed in the United States regardless of your location. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@smartaianywhere.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
QR Think (by DESTEC Solutions)
Email: privacy@smartaianywhere.com
Address: United States
QR Think by DESTEC Solutions